Receiving the keys to a new home is, without a doubt, one of the most exciting moments in the life of any buyer. After months of waiting and excitement, the day arrives when the house officially passes into your hands and you can start a new stage. However, this process involves a series of important steps that you should know to ensure that everything is properly formalized and that you can move in without any worries.

One of these key steps is the signing of the deed of delivery of the property, a fundamental document that marks the beginning of your relationship with your new home. In this article we explain what it consists of, why it is so important and what aspects should be taken into account to start off on the right foot.

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What is the delivery certificate of a new home?

The delivery certificate, also known as Welcome Pack, is a document that certifies that the real estate developer hands over the keys and documentation of the property to the buyer. Its main function is to certify that the property is now available for use and that the handover has been carried out in accordance with the conditions agreed in the purchase contract.

This document includes essential information such as:

  • The identification data of buyer and seller.
  • The date of delivery.
  • Confirmation that keys and access controls are also delivered.
  • The Cédula de habitabilidad or LPO, as applicable.
  • Energy Efficiency Certificate.
  • Bulletins for the contracting of supplies and contracting manual.
  • As Built” plans of Architecture and Installations of the house.
  • Letter of introduction from the Administrator of the Community of Owners.
  • Warranty and After-Sales Service Document.
  • Housing use and maintenance manual.
  • A section reflecting observations or incidents, if any.

In short, it is a key document that gathers all the information related to the beginning of the use of your home, a very important moment for both you and the developer.

The importance of this step in the sale and purchase process

The signing of the delivery certificate is not a simple formality. The delivery of the Welcome Pack facilitates the use of the property and informs you as the owner, and enhances your experience.

For the developer, this document guarantees that the obligation to deliver the property under the agreed conditions has been fulfilled. For you, it means the peace of mind that everything is reflected in writing and that you can begin to live in and personalize your home, if you wish.

The day of delivery: what to expect

The act of delivery of the property takes place at the time of the public deed of sale, at the notary’s office.

At that time, the promoter:

  • The keys to the house and the common areas are handed over.
  • Facilitates garage door openers and other access elements.
  • It makes available to the owner the associated documentation (such as installation user manuals or appliance and equipment warranties).
  • Clarifies possible doubts related to the operation of the house or the community.

Previously, during the courtesy visit, you will have been able to take some time to walk around the house at your leisure and familiarize yourself with the spaces. An after-sales service technician accompanies this visit to explain the after-sales procedure and basic concepts of the operation of the home.

Home inspection: an essential step

Although the new construction offers the guarantees of a newly built property, it is normal during the handover visit to pay attention to certain aspects. The developer accompanies you on this tour and takes note of any observations deemed necessary.

Some points to review are:

  • Doors and windows: check that they open and close correctly.
  • Water and electrical installations: check that taps, plugs and switches are working.
  • Surfaces and finishes: check floors, walls and paint.
  • Air conditioning systems: turn on the heating or air conditioning, if any.

In case of detecting any detail to check or any damage, you can indicate it in the document that we deliver at the time of delivery of the house and signing of the minutes. The promoter, with after-sales teams, manages this type of incidents to solve them in the shortest possible time.

Documentation accompanying the delivery report

In addition to the keys and the deed of delivery itself, as the buyer, you will also receive relevant documentation for the use and maintenance of the property:

  • Information on materials, drawings and maintenance.
  • Warranties for appliances, boilers or other installed equipment.
  • Instructions for use of specific installations (home automation, air conditioning, etc.).
  • Information related to the community of owners.

Having this documentation at hand is very useful to resolve doubts in the future and to keep all the guarantees.

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The role of the warranty in a new home

One of the great advantages of buying a new building is that the house is covered by different warranty periods, established in the Building Law. These terms protect you against possible construction defects that may appear over time.

In general, the most relevant deadlines are:

  • 1 year for finishing or completion.
  • 3 years for construction elements that affect habitability.
  • 10 years for structural defects.

These deadlines are counted from the date of signing the deed and deed of delivery, which reinforces the importance of this document as a starting point.

Tips for living with peace of mind from day one

Beyond the signature, there are some practical recommendations to help you enjoy your new home with confidence from the start:

  1. Keep all documentation (minutes, as-built drawings, bulletins, warranties) in a safe and accessible place.
  2. Familiarize yourself with the facilities: spend time getting to know how the air conditioning, electrical or security systems work.
  3. Contact the developer’s after-sales service if any doubt or incident arises.
  4. Participate in the community of owners: in developments with common areas, the first meeting is usually a key moment to organize the operation of the shared spaces.
  5. Personalize your home little by little, adapting the decoration and spaces to your lifestyle.

 

The handing-over certificate as the beginning of a new phase

In short, the signing of the deed of delivery of a new home is not only a formal requirement: it is the moment that marks the beginning of a life in a space designed for you and your family. Together with the deed of sale at the notary’s office, it represents the closing of one stage (construction) and the opening of another full of illusion and projects.

By knowing what this document consists of, what aspects to review and what guarantees accompany it, you will be able to live the process with greater peace of mind and enjoy your new home from day one.

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To continue discovering

If you want more tips on how to get organized and make the most of this special moment, we invite you to read our
Guide to moving into your new home: tips and essential steps
where you will find practical recommendations to make the experience of moving and adapting to your new home even easier and more gratifying.

 

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